ISO 9001:2008 Compliant
How does compliance and formal registration to ISO 9001:2008 really benefit customers most?
Beware shops without the proper certifications. Why? Here are some of the key reasons:
- Customer’s evaluation process is simplified with shops that are compliant to ISO 9001 certifiation. Many customers may not realize they have to evaluate the entire company for each order with uncertified shops because consistency and quality are not built into the process. Customers can have confidence that certified shop can deliver consistent quality and service from one day to the next – and from one year to the next. Measuring against a standard enables the evaluation process to be more efficient for the customer. For this reason there are many customers who will not even consider a supplier that is not compliant with ISO 9001 certification.
- Being in compliance to a registered quality management standard forces a business to stick to a “system”. Most small businesses will go through a certain level of discomfort and chaos as they grow. It’s easy to get taken away in the daily grind of keeping up with orders, then fail to realize which orders are returning the biggest profits and which ones are actually generating losses to the company. When organizations get caught up in a cycle of “catch up” and putting out fires, they are operating in an unhealthy downward trend of corrective action and may not even realize how out of control they really are. Organizations that force themselves to comply with an international standard like ISO 9001 have set themselves up to succeed. They are literally forced to focus on formal processes like internal audits and management reviews which not only gives them more control, but ultimately means higher quality delivered to customers.
- Many companies wrongly assume an emphasis on motivation and attitude are key factors in their organizational success. The idea that quality can be created by motivated workers with good attitudes alone is misguided. In fact, the tight knit camaraderie of our group at Mountain Valley Machine is certainly a plus to our organization, but without the right policies, procedures, records, technologies, resources and structures in place, our attitude is simply not enough to stand on it’s own. The benefit of implementing ISO 9001 in our shop is crucial for us to be competitive and successful in this industry. Our commitment to an industry standard, combined with our motivation and attitude makes the results we deliver to customers even that much better.
Our team at MVM is ready to take on your next project today.
Call us at 435-563-3632